Last updated: 24 September 2026
This Privacy Policy explains how Smartprep (“we”, “us”), 117-DD DHA Phase 4, Commercial Area, DHA, Lahore, collects and uses personal information when you visit smartpreppk.com, register for a course or contact us.
Information we collect
- Information you give us: name, email address, phone number, school, grade, target test and test date, and any message you send through our registration or contact forms, by phone, email or social media.
- Course information: attendance, diagnostic and mock test scores, and progress data recorded in our web app.
- Website usage data: IP address, browser and device type, pages visited and similar data collected through cookies and similar technologies.
How we use your information
- To respond to enquiries and process course registrations.
- To deliver classes, track progress and share results with students and parents.
- To send course updates, schedules and, where you have agreed, information about new batches.
- To understand how our website is used and to measure and improve our advertising.
Cookies and third-party services
Our website uses cookies. We use the Meta Pixel (Facebook) to measure the effectiveness of our ads, and our registration form is hosted on Google Forms. These providers may collect data under their own privacy policies. You can block or delete cookies in your browser settings.
Sharing your information
We do not sell your personal information. We share it only with service providers who help us run our website and courses (such as hosting, form and analytics providers), or when required by law.
Students under 18
Many of our students are under 18. We ask that a parent or guardian is involved in registration, and we share progress information with parents or guardians.
How long we keep information
We keep personal information only as long as needed for the purposes above, including our reasonable business and legal needs, and then delete it.
Your choices
You may ask us to access, correct or delete your personal information, or to stop sending you marketing messages, by contacting us using the details below.
Contact us
Email: info@smartpreppk.com
Phone: 0321 9797155
Address: 117-DD DHA Phase 4, Commercial Area, DHA, Lahore
We may update this policy from time to time. The latest version will always be available on this page.